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Privacy policy

Introduction
We welcome you in your visit at our website and we appreciate your interest in our company. Your privacy is of utmost importance to us. Any of your personal details will only be used by JURA to ensure that we deliver an excellent service to you, and to process and deliver your order and maintain your account.

In this section we will inform you about how we manage your personal data and which security measures we do undertake. We will also inform you about your legal rights in the processing of such data.

Identification of the manager of the website
For the purpose of the provisions of the Law 34/2002, July 25, “Servicios de la Sociedad de la Información y del Comercio Electrónico” (LSSI-CE) hereafter is the information of the owner of the e-commerce store:

  • Company name: JURA ESPRESSO SLU
  • Trade name: JURA e-store
  • Registered office: C/Hercegovina, 19-23, locales 3 y 4. 08006 Barcelona
  • CIF/NIF: B-64012768
  • Phone: 935 687 200
  • Email address: info@es.jura.com
  • Commercial register: Registro mercantil de Barcelona
    Tomo 38164, Folio 46, Hoja 318301, Libro Sección 8
    Inscripción I/A 1 (2006-01-20)
  • Domain: www.es.jura.com

Privacy policy

Personal data
When you visit our website, usually no personal information from you is obtained. We only note information concerning your Internet service provider and the pages you visit in our website. In any case, you as Internet user will remain anonymous since we only analyse this information for statistical purposes (for instance, number of hits per page). On your visit to our website you remain an anonymous Internet user.

Your personal data will only be obtained when you provided them voluntarily, for example, when filling out a contact form to send a request of information, when subscribing to our Newsletter or when you register as a Client to create a purchase order.

Data transmitted through our website are encrypted using https security protocol with SSL/TLS encryption.

Right of information
For the purposes of the provisions of the “Ley Orgánica de Protección de Datos de carácter personal”, JURA ESPRESSO S.L.U. informs that all users that provide or might provide personal data, such data will be part of an automated personal data file created by JURA ESPRESSO S.L.U in order to meet purchases orders of products and services, as well as manage the relationship with those requiring information or clients who have accessed through contact forms, registration forms or by e-mail. The aforementioned file has been registered in the Data Protection Agency.

Right of Access
In compliance with the provisions of “Ley Orgánica 15/1999 de 13 de Diciembre, de Protección de Datos de Carácter Personal”, as a customer of JURA ESPRESSO SLU, You may at any time exercise your rights of access, rectification, cancellation and opposition under the terms and conditions provided in the LOPD. For this you can send your written communication to JURA Espresso SLU, C/Hercegovina, 19-23, locales 3 y 4. 08006 Barcelona. Or by sending an email to: atencioncliente@es.jura.com with the subject "LOPD".

User consent
The use of these forms, as well as sending an email query, implies the sender's consent to the processing of data included in the media indicated. The data will not be disclosed to third parties, except exclusively to the third parties necessary required to undertake the order purchase process generated by the Client and when you choose to use PayPal payment system offered by our website, for this please check the specific and detailed clause in this document with the name "Transfer of data to third parties, PayPal ". Except in entry fields where expressly stated otherwise, the delivery of information required on personal data will be voluntary, and refusal to provide such information implies a decline in the quantity and the quality of services you request. Failure to complete the mandatory fields or providing incorrect data will make impossible for JURA ESPRESSO SLU I to provide you with the services selected, manage your enquiry or send the information requested.

Data transfer to third parties - (PayPal)
JURA ESPRESSO S.L.U. will not transfer data to third parties except, and only, to the necessary partners to carry out the purchase process made by the Client when placing an order. If you decide to use the payment option through PayPal platform, our website will automatically inform PayPal application about your billing data (name and address) and contact information (phone and email). You may revoke this information simply cancelling PayPal subscription. The moment you decide to continue signing with PayPal you will be then subject to their privacy policy in force at that time.

To review its policy you can consult the website of PayPal (www.PayPal.es) and specifically the following link: https://www.paypal.com/es/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside

Links to other webs
Our website also contains links to the websites of partners and authorised JURA specialised dealers. We have no control over their content. We cannot therefore assume liability for their content. The relevant website provider or operator is always responsible for this content. The sites were checked for potential legal infringements at the time when the links were set up. When the links were set up, no illegal content was found. We do not monitor continually the content of these sites in the absence of concrete evidence of an infringement of the law. If we become aware of any such infringement, we will remove the links immediately.

Use of social plugins

FacebookOur website uses social plugins from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are identified by a Facebook logo or the words "Facebook Social Plugin".

When you access a web page containing one of these plugins, your browser connects directly with the Facebook servers. The content of the plugin is transferred from Facebook straight to your browser which automatically incorporates this into the web page.

By using plugins, Facebook can see that you have accessed a page on our website. If you are logged into Facebook, Facebook can link the visit to your Facebook account, even if you have not pressed the "Like" button. If you interact with the plugins, for example, by pressing the "Like" button or leaving a comment, the relevant information is sent from your browser directly to Facebook where it is stored.

Even if you don't have a Facebook account, Facebook can collect data about you (e.g. IP address). Please refer to the Facebook data protection notices for the purpose and scope of data capture, further data processing and use of data by Facebook and your rights and options for protecting your privacy.

If you do not want Facebook to collect data about you when you visit our website, you need to log out of Facebook before visiting us.

You can also use add-ons to install blockers for your browser.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website will be transmitted to Google and stored on servers in the United States.

In case of activation of the IP anonymization on this website, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do so, you may not be able to use the full functionality of this website. In addition you may prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

If your browser (eg. on your smartphone) does not support the above mentioned add-on from Google, you can disable Google’s Analytics cookies by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when using this website: Disable Google Analytics

Use of cookies
This website, like most websites, uses own and third parts cookies to improve the use by the user. Most websites around the world do this, however, from the May 25, 2011, in compliance with EU regulations, we must communicate this fact to the users for obtaining prior consent to navigation.

The following is some basic information about cookies, such as what they are, types and how to disable them.

What are cookies?
Cookies are small files that some websites can install on your computer, smartphone, tablet or electronic device when you the visit them. Its functions can be manifold: store browsing preferences, collect statistical information, encourage interaction, enable features, and so on. Sometimes cookies are used to store basic information about the user's browsing habits or its equipment, to the point, case to case, to be able to recognize it.

Why are they useful?
The usefulness of cookies covers many aspects of navigation. From a user standpoint, allow web pages work more agile and tailored to their preferences, such as language or store your own currency. From the point of view of those responsible for the website, it helps to improve the services they offer, thanks to the statistical information collected through them.

Types of Cookies
There are several types of cookies and each can have a specific or multiple functionalities. Our mainly installed types are specified below, although there are other types.

Performance improvement cookies
This type of cookies store your preferences not reconfigured in a subsequent visit. To provide a concrete example, in electronic commerce, can keep information about your shopping cart.

Statistical analysis cookies
They are those, that well treated by us or third parties quantify the number of visitors and statistically analyse the use made by users of our services. Thanks to that we can study surfing our website, and improve the services we offer.

Geolocation cookies
These cookies are used by programs that try to geographically locate the position of the computer, smart phone or smartphone, tablet or device that connects to the web so that, completely anonymously, can provide more relevant content and services territorially. They can be used by third parties.

Record cookies
When a visitor registers on our site, cookies that identify you as a registered user in the same visit are generated. These cookies are kept as long as you do not leave your account, close your browser or shut down the device also can be used in combination with analytical data to identify individual preferences in our portal.

Advertising cookies
They are those, that well treated by us or by third parties, allow effectively manage advertising space on our web site, adapting the content of the ad to the content of the service requested or to the use of the user at our website. Thanks to it we can know the internet browsing habits and show related advertising to your profile navigation.

Other third-party cookies
In some of our pages can be installed third-party cookies to support the management and improvement of the services they offer. An example of this use is the links to social networks to share our content. Another example concerns that Google Analytics uses to count how many people visit our websites.

Can I set my preferences?
It is possible to allow, block or delete cookies installed on your computer by accessing the configuration options of your Internet browser. In the case you block them, is it possible that certain services that require the use of the cookies may not be available or do not work properly.

Due to each browser has its own characteristics regarding the management of cookies, we offer you the links to major browsers where you will find these specifications:

Para For more information about cookies, including how to see what cookies are installed on your machine and how to manage or delete visit www.youronlinechoices.eu or www.youronlinechoices.com/es/ where in addition to finding useful information, you can view and configure, provider by provider, your preferences on third-party advertising cookies.

To contact us regarding our cookies policy, you can do so by writing an email to atencioncliente@es.jura.com

JURA ESPRESSO S.L.U. is not responsible for the content, correspondence and veracity of the privacy policies of these third parties including cookies policy.